Managed Support

At CloudHance we understand that no two businesses are the same and naturally their support needs can widely differ too. We are ideally suited to provide your business with a complete suite of Outsourced Services which can be aligned into an effective bespoke package designed around your needs rather than an ‘off the peg’ one size structure.

Whether you are reviewing your existing support arrangement or are thinking about Outsourcing for the first time, we provide a free initial consultation, audit and review process to ensure that our recommendations meet with your business requirements.

Our services range from complete Outsourcing facilities (where organisations have little or no in-house expertise) to complementary services (where we work in partnership with your internal team) providing specific project undertakings and short term holiday and sickness cover.

Our Guarantees

  1. Price Lock Guarantee - We’ll always provide you with fixed price estimates.

  2. Failure Free Guarantee - There’s nothing worse than paying for a product that falls apart as soon as you’re ready to use it..

  3. Pay Once Guarantee - With CloudHance, you’ll only pay for a project once. If we make a mistake or our work needs to be repaired (and it’s our fault), we’ll make it right free of charge.

  4. Rapid Response Guarantee - If you’re a Managed IT customer and we fail to match the response times we promised you, we’ll fix your problem free.

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