Homeoffice Solutions

Over 65% of people surveyed in the UK would take up to a 28% pay decrease to be able to work from home, more and more businesses are deploying schemes to allow for home working. Some say that this increases productivity and you should measure the output over input of employees. Whilst it may also be said that you lose control and employee togetherness, there is a need for businesses to have the ability to work anywhere at anytime.

Whether the reason to have Homeworkers is to cover geographical challenges, or whether it is to keep down costs of office space it is imperative that the solution given to homeworkers is resilient and supported via a dedicated helpdesk.

CloudHance Homeworker solutions can provide support from an IT and Telecoms perspective to ensure uptime of your end users. We have a comprehensive range of innovative solutions that we can deploy throughout the UK and Europe. User and customer experience is something that should not be neglected when choosing the right Homeworker package.

CloudHance have nationwide engineers and technicians on hand to support your IT and Telecom challenges, our expert helpdesk will also provide an audited 24/7 level of service to give you peace of mind.

Products/ Services

- PSTN/SIP/Connectivity services.
- IP Phones for plug and play solutions.
- Inbound call statistics.
- Geographical/Voice based call routing.
- Managed routers.
- Webex/Adobe Connect software (included in package).

Products/ Services

- Microsoft Lync 2013.
- Office 365.
- Laptop/PC Hardware Break and Fix.
- Mobile Connectivity for day 1 communications.
- Call logging solutions.
- VPN Solutions.

Business Benefits

- Managed service with dedicated helpdesk meaning we can deploy quickly.
- A single helpdesk for your homeworker faults, orders and queries.
- 24/7 support available.
- Collaboration built into the solution to give users the ‘working in office’ experience.
- Temporary office solutions and day one communications.

Service For Homeworkers

- Ticketed logs for visible support of your remote workforce.
- Dedicated support desk.
- 24/7 care levels available.
- IT Support.

Our Guarantees

  1. Price Lock Guarantee - We’ll always provide you with fixed price estimates.

  2. Failure Free Guarantee - There’s nothing worse than paying for a product that falls apart as soon as you’re ready to use it..

  3. Pay Once Guarantee - With CloudHance, you’ll only pay for a project once. If we make a mistake or our work needs to be repaired (and it’s our fault), we’ll make it right free of charge.

  4. Rapid Response Guarantee - If you’re a Managed IT customer and we fail to match the response times we promised you, we’ll fix your problem free.

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